Refund Policy

Last updated November 2, 2026

Try any paid plan risk-free. See the Terms of Service for the full terms of sale.

1. 14-day money-back guarantee

If Requestarium isn't right for you, ask for a full refund within 14 days of your first payment for any paid plan. No questions asked.

2. Renewals and added seats

Annual renewals can be refunded within 14 days of the renewal charge. Monthly renewals and seats added mid-term are not refunded after that window, but you can cancel at any time and keep access until the end of the period you paid for.

3. How to ask for a refund

Our orders are processed by Paddle.com, our Merchant of Record. Reply to your Paddle receipt, use paddle.net, or email us at [email protected] with your order number. Refunds go back to the original payment method, usually within 5–10 business days.

4. EU consumers

If you buy as a consumer in the EU, you also have the statutory 14-day right of withdrawal. This policy never reduces your rights under the law.